Recall Safety Notice

worldwide recall safety notice

This is a global product recall. All affected products are eligible for a free replacement. Please follow the instructions below to verify your product and apply for replacement at no cost.

Dies ist ein weltweiter Produktrückruf. Alle betroffenen Produkte sind für einen kostenlosen Austausch berechtigt. Bitte folgen Sie den untenstehenden Anweisungen, um Ihr Produkt zu überprüfen und kostenlos einen Austausch zu beantragen.

Il s’agit d’un rappel de produit à l’échelle mondiale. Tous les produits concernés sont admissibles à un remplacement gratuit. Veuillez suivre les instructions ci-dessous pour vérifier votre produit et demander un remplacement sans frais.

Se trata de una retirada de producto a nivel mundial. Todos los productos afectados son elegibles para un reemplazo gratuito. Siga las instrucciones a continuación para verificar su producto y solicitar el reemplazo sin costo.

Si tratta di un richiamo di prodotto a livello globale. Tutti i prodotti interessati hanno diritto a una sostituzione gratuita. Segua le istruzioni riportate di seguito per verificare il suo prodotto e richiedere la sostituzione senza alcun costo.

Dit is een wereldwijde productterugroepactie. Alle getroffen producten komen in aanmerking voor gratis vervanging. Volg de onderstaande instructies om uw product te verifiëren en kosteloos een vervangingsaanvraag in te dienen.

これはグローバル規模の製品リコールです。該当するすべての製品は無償交換の対象となります。下記の手順に従って製品を確認し、無料交換をお申し込みください。

Lezyne is conducting a voluntary recall on early models of the Pressure Over Drive floor pump because the canister can forcefully eject from the base when pressurized, posing a risk of serious injury from impact to the user or bystander.

Consumers should immediately stop using the recalled bicycle floor pump and register below to determine if you are eligible for a free replacement floor pump. Proof of purchase is not required.

recallED models

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NEXT STEPS

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Step 1 - IDENTIFY RECALLED PUMP

If you own a Lezyne Pressure Over Drive floor pump, we recommend you inspect your pump as soon as possible.

Recalled Pressure Over Drive floor pumps were manufactured from Feb 2016 to Dec 2021 and can be identified by the presence of a bleed port on the front of the pump’s base, as shown in the photos below.

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Step 2 – Complete the Recall Form

If your floor pump is involved in this recall, please fill out the Recall Form. We are requiring the following: (1) stop using the recalled units, (2) disable the recalled pump by cutting, drilling or grinding a hole in the
aluminum cannister, and (3) send a photo of the disabled unit as a condition of receiving a replacement.

Please upload a photo of your floor pump that shows ❶ the Lezyne logo on the canister, ❷ a hole drilled, sawed or ground into the aluminum canister, ❸ the bleed port on the front and your current shipping information.

If you do not have the proper tools and / or ability to drill or saw a hole into the canister, we recommend end consumers visit a local bike shop to assist with the destruction process.

Shown: Example of disabled pump with hole drilled or sawed into canister.

CAUTION: Confirm floor pump is fully discharged of air
before drilling / sawing a hole into the canister.

Start Recall Form

All worldwide customers

リコールフォームを開始

Japanese customers may submit a claim through the primary Lezyne page or can follow this link below to submit a claim directly with our Japanese distributor, Diatec LTD.

STEP 3 - disposal

After submitting a valid recall claim, we ask you to dispose the recalled pump according to state and local regulations for steel and aluminum products.

Please Note: Digital versions contain a coin cell battery that will need to be disposed of separately as hazardous waste. Most hardware stores and fire departments will accept these batteries. Be sure to keep all coin cell batteries away from young children.

FREQUENTLY ASKED QUESTIONS

For detailed information regarding the Pressure Over Drive recall, please refer to the link below. This page provides the official updates, requirements, and instructions related to the recall:

Pressure Over Drive Recall FAQ – Lezyne Customer Service and Warranty Support

TERMS OF RECALL

When you submit a replacement claim, you agree to the terms of the recall and confirm that you qualify for a replacement, including the following statements:

I am a retailer or end-consumer who obtained an affected Pressure Over Drive floor pump for personal use or sale.
I am currently in possession of the affected bike pump(s) that I will be registering.
I will disable and dispose of the affected bike pump(s) in accordance with state and local regulations.

I understand that if I submit a claim for a product that has already been registered in a previous claim, I will not receive a replacement.

For the purposes of fulfilling replacement requests, Lezyne may share necessary claim information with its distribution partners. Any personal data provided will be handled in accordance with applicable data protection laws, including GDPR, and will only be used for the purpose of processing and delivering your replacement.

If you are unable to complete the recall process online, please contact our support team by emailing recall@lezyne.com.

This voluntary recall is being conducted in cooperation with the United States Consumer Product Safety Commission.